update on Commission on Euros deposited into a bank in Spain

Spanish Property Insight Forums Spanish Property Forums Spanish Real Estate Chatter update on Commission on Euros deposited into a bank in Spain

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    • #51842
      Anonymous
      Participant

      Hi

      I posted back in February about the unexpected commission of 0.4% taken by our bank when we transferred money and said I would post an update.

      After many weeks of writing, telephoning and eventually writing to the Country Manager and chasing again, I am pleased to say the bank have agreed to refund all of the commission, nearly 1,700 euro.

      I hope this helps someone reading this who may be in a similar situation. Initially we were asked to accept a discounted rate on future transactions but we persevered, as we were never informed of such charges, and have been pleased that the situation has been resolved to our satisfaction.

      Kind regards.
      Allyson

    • #62342
      mariadecastro
      Participant

      COngratulations! Perseverance always win!
      Maria

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