Hi Jen,
First of all welcome to the forum and I hope you find information here of value.
I’m the administrator of this site but not strong on the technical aspects – these forums are standard packages that you get off the shelf and they are supposed to work like a ‘press here dummy’ without any complications. I specialise in Spanish property not in technology!
When you first join the forum you are sent a welcome email with a record of your username and password. However you are not sent anything else so I am surprised that you have been sent an email informing you of a private message. Would you mind forwarding me the email you were sent so that I can look into this. My email is info@spanishpropertyinsight.com.
If in future you are sent a private message this will be clear when you login to the forum – at the top of the page it will tell you if you have any messages. If it said ‘inbox is empty’ then one has to assume that that is the case.
To contact me – the administrator – in future you just have to click on the user ‘mark’ and you can then send a message to me. In the meantime sorry if this has caused you any trouble.
Regards
Mark