.This is an extract from another site people on the Costa Del Sol should find of interest
This is probably what has happened as the sales staff are still commission only as far as I know.
I also got calls from extremely angry vendors to whom xxxx had charged €1,500 for having listed their property, under promise of returning the ‘conveyancing fees’ once sold. To these vendors we were instructed by manager xxxxx to talk into converting their contracts from the 2% agreed to the newly established 7.5%. Furthermore the thousands of properties listed under the 2% agreement contained in xxxx database were moved to an “expired” category internally, meaning that these were no longer available to the public at the website, nor promoted by the company despite having charged for it. But do note that xxxx refused to return the monies received to discontent vendors.