Reply To: What can I do about T in E?

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Hi Allyson

I just think they are Telefonica agents and as Telefonica are pretty awful to deal with no matter what, i guess thier business model is based on offering telefonica ‘in English.’

Anyway Direct Debit should be the same as a credit card (it is in the UK) that is if a company takes money and does not provided the goods (and i mean nothing not an argument about the quality) the bank should refund you.

I don’t know T in E at all but you may find its Telefonica who are not giving T in E the service and therefore not able to provide you. Poor communication is always bad for business though.