Reply To: What can I do about T in E?

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Hi Paul

No, cleverly on their part, they insist a direct debit be set up (as required by Telefonica) so we did this via the Bank. We have now ensured no further direct debits will be taken.

I’m really puzzled by this company. They’ve obviously put a lot into making their web-site professional. They had the opportunity to take more money if they wanted (before we cancelled d/d), some people have had a service provided by them and yet they are not reputable. May be a little money from a lot of people is their way of not been too visible and so they can carry on exploiting people.

Thanks for your thought about the credit card payment.