Regarding naming and shaming.
I for one would appreciate a list of rogue agents (after all forwarned is forearmed) and I’m sure if I had been ‘wrong done by’ I would be keen to blacklist a guilty party.
However after reading the following 2 articles I realise how potentially libelous and costly this could be:
Perhaps this will help us to understand why Mark is reluctant to name and shame. I check this forum everyday and find it a sensible source of factual information and I would hate to lose it in any way.