Fees – The 2% (or is it 3%?)

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This topic contains 5 replies, has 5 voices, and was last updated by Profile photo of Anonymous Anonymous 10 years, 2 months ago.

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  • #52224
    Profile photo of Aunty Val
    Aunty Val
    Participant

    I know that we have a (long) thread already available regarding this issue however I do feel that some people may be struggling to follow the thread from start to finish. Here is a new one……

    The estate agent of the moment seems to have no hesitation in bullying vendors into parting with their money on the promise of a viewing. This is a real-life example of the tactics employed –

    The vendors of a property that we are instructed to sell were approached by said agent and told that they had a viewing for their property. As it was not on with (said agent) they had to pay 700euros to place it on the market in readiness for the viewing. They were given 24 hours to come up with the cash (yes – cash!!) or the viewing would not happen.

    The vendors were concerned that they were being forced to use the in-house lawyers as they already have a solicitor acting for them. The young lady from said agent confirmed that they would NOT have to use the in-house lawyer. So what was the up-front fee for?

    Whilst I accept that the vendors may well be keen to secure a buyer (and instruct said agent) how can any company force vendors to part with 700euros in a matter of 24 hours – or else!

    This agent is bullying vendors (some desperate to achieve a buyer) and using hard-sell tactics to get more vendors to part with money.

    Nobody should pay money up-front for a service they may (or may not) get. Would anyone go to a garage and pay an up-front fee on the basis that the garage may or may not fix the car?

    And the worst thing? Said agent phones the couple this morning to cancel the viewing! So, 700euros down and no viewing.

    Estate agents have a poor reputation. This company is doing serious damage to the already frail relationship between buyers/agents and vendors/agents.

  • #65624
    Profile photo of Anonymous
    Anonymous
    Participant

    One well known, often mentioned EA PHONED ME LAST NIGHT. AS SOON AS HE SAID THE COMPANY NAME I SAID I WAS NOT INTERESTED TO BUY IN SPAIN. OH, HE SAID, WE HAVE OTHER COUNTRIES WHERE WE SELL. I HAD GREAT PLEASURE IN TELLING HIM THAT HIS WAS THE LAST COMPANY THAT I WOULD USE TO BUY A PROPERTY FROM! 😉

    ( Sorry about the capitals 😳 )

  • #65632
    Profile photo of Paul
    Paul
    Participant

    Amazes me Claire that the rogue agents still have the gall or naivety to phone ex clients, maybe it because of there huge staff turnover and don’t actually know what they are doing!

  • #65643
    Profile photo of Fuengi (Andrew)
    Fuengi (Andrew)
    Participant

    @Aunty Val wrote:

    I know that we have a (long) thread already available regarding this issue however I do feel that some people may be struggling to follow the thread from start to finish. Here is a new one……

    The estate agent of the moment seems to have no hesitation in bullying vendors into parting with their money on the promise of a viewing. This is a real-life example of the tactics employed –

    The vendors of a property that we are instructed to sell were approached by said agent and told that they had a viewing for their property. As it was not on with (said agent) they had to pay 700euros to place it on the market in readiness for the viewing. They were given 24 hours to come up with the cash (yes – cash!!) or the viewing would not happen.

    The vendors were concerned that they were being forced to use the in-house lawyers as they already have a solicitor acting for them. The young lady from said agent confirmed that they would NOT have to use the in-house lawyer. So what was the up-front fee for?

    Whilst I accept that the vendors may well be keen to secure a buyer (and instruct said agent) how can any company force vendors to part with 700euros in a matter of 24 hours – or else!

    This agent is bullying vendors (some desperate to achieve a buyer) and using hard-sell tactics to get more vendors to part with money.

    Nobody should pay money up-front for a service they may (or may not) get. Would anyone go to a garage and pay an up-front fee on the basis that the garage may or may not fix the car?

    And the worst thing? Said agent phones the couple this morning to cancel the viewing! So, 700euros down and no viewing.

    Estate agents have a poor reputation. This company is doing serious damage to the already frail relationship between buyers/agents and vendors/agents.

    Sorry no simpathy in this case. Why did you vendor not tell “the agency” to approach you? i know ‘splits’ are quite common here on the CDS.
    Also did she sign a property sale agreement?

  • #65668
    Profile photo of katy
    katy
    Spectator

    A friend has just put their house on sale with Viva and happily paid the money upfront (I don’t think they realise how flat the market is 🙁 ) A neighbour refused and went through another agent. Interesting that I know more selling than buying these days.

  • #65669
    Profile photo of Anonymous
    Anonymous
    Participant

    I am amazed that people will pay an upfront payment to an EA!!!

    I might do if I was guaranteed a sale within a given period of time and within a percentage of the asking price…or my money back!!! But would that mean another court case? 🙁

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