‘Awful Estates and Poor Move’

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This topic contains 38 replies, has 17 voices, and was last updated by Profile photo of Anonymous Anonymous 10 years, 5 months ago.

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  • #51803
    Profile photo of angie
    angie
    Spectator

    😡

    Can’t believe a large UK estate agent is now actively marketing properties for “Awful Estates” with all the bad publicity surrounding that agent in Spain.

    “Awful Estates” are holding roadshows through offices around the UK starting tomorrow and now pushing property in Turkey, Bulgaria, Portugal, USA, plus their usuals in Spain, Thailand, S. Africa, France etc.

    It’s the last time I deal through in the UK for any property deals as I have several times over the years, I think the unhealthy alliance is just all about money and not good customer care as promote on their literature. Apparently, tell me they get 2.5% of “Awful Estates” huge commissions on any sales they introduce.

    I wouldn’t trust either now.

  • #62117
    Profile photo of Anonymous
    Anonymous
    Participant

    Interesting !!!!

    Thanks for the info Angie.

    Axwhale

  • #62167
    Profile photo of Paul
    Paul
    Participant

    Be very wary of these exhibitions/roadshows, they use all the branches of (once respected) to advertise “Awful Estates” shows through main branch offices of . It can only be a lucrative commission led tie-up, and Turkey and Bulgaria seem to be heavily promoted, strange as the most recent expose by the Sunday Times was about mis-selling by Awful in Turkey, exactly the same sales tactics as they used in Spain for years.

    Shame on !

  • #62191
    Profile photo of angie
    angie
    Spectator

    😯

    trawling around and found this interesting article on this agent in Spain:

    http://www.spanishcosyhomes.com/spain/news/land-grab-warning.htm which can be clicked on!

  • #62315
    Profile photo of Anonymous
    Anonymous
    Participant

    Just returned from Torrevieja.Inspection trip recommended by Your Move who successfully sold our UK property{costly to say the least,but very quick] OE put us up in a lovely hotel.Their rep Malvin showed us around,no hard sell.We decided to go for a TM Torreblanca apartment due completion August 06 at the Laguna Golf site.Come back,found your site and the doubts creep in! At the moment we’re only 3000e out of pocket if we pull out.We don’t want to.Any feedback would be much appreciated.We will rent when not there ourselves but we won’t be reliant on rental income.Look forward to hearing your thoughts.They put us on to lawyer etc…….. All the best sunseekers.Brian.

  • #62316
    Profile photo of Anonymous
    Anonymous
    Participant

    ❗ You will see from reading posts on this forum that you might want to reconsider your position if you are buying with “Awful Estates”.

    First and foremost – DO NOT USE THEIR RECOMMENDED LAWYERS. These lawyers only represent the agent’s interests – not yours. Look for an independant lawyer – there are some good recommendations listed on the Resources section of this site. Consult an independant lawyer even before you make a decision or put more money down.

    I am sure that more advice and information will follow for you – from people who have suffered at the hands of this agent. You can then make your final decision based on all the feedback

    Good luck

  • #62321
    Profile photo of Paul
    Paul
    Participant

    😡

    Brian, please do look at many, many posting s on here previously about “Awful Estates” who to my knowledge have been exposed in the S. Times at least 4 times re ‘selling tactics’ in Spain and more recently in Turkey. The Mail on Sunday also ran an article on them re ‘Land grab’ in the Valencia region.

    There are earlier postings on this site relating to a TV programme on them too, an RTE programe from Ireland.

    Based on our experiences some years ago with them, I would not trust them, nor their so called ‘recommended’ lawyers (hand in glove).

    Better to lose 3000 euros reservation which they probably hurried you to put down so as to ‘secure’ your unit in case someone else buys it, ( a load of tosh). You could make that up buying privately or through one of the smaller agents, maybe S. Dodgson for example who has marketed the same properties for less than the large agents.

    They then hide behind the fact that they are not responsible for what their sales agents say as ‘they have now left the company’.

    This is not sour grapes, you really must be careful of them, and some other ‘large’ agents who operate similarly.

    “Awful Estates” are now selling in Bulgaria and many other countries, ‘buyer beware’.

    I think it totally unethical too that have linked up with them, they must know of the bad publicity!

  • #62325
    Profile photo of angie
    angie
    Spectator

    Hopefully, will consider their position with “Awful Estates” in the light of the negative Press, but anyway be extra careful of their alliance.

  • #62329
    Profile photo of Anonymous
    Anonymous
    Participant

    Brian, DO NOT USE THE LAWYERS RECOMMENDED BY “Awful Estates”!!!!!!! We made that dreadful mistake, as have many others, and we are living to regret it. It was truly one of the biggest mistakes we have ever made. If it all goes wrong they will be long gone. They are paid a HUGE commission very soon ( approx 20 days) after you pay your 30% or whatever deposit and THAT is all they care about. If only someone had warned us, we would not be fighting through the Courts for our deposit back 3 years later…as nothing has been built! “Awful Estates” have done nothing to help us in this quest 😈

  • #62336
    Profile photo of Anonymous
    Anonymous
    Participant

    Well I’ve spoken to lawyer,Diana Zuuring,who assures me that I’m the important part and she doesn’t represent the agent.She is sending written confirmation of this to me.Mortgage quote from International Mortgage Solutions Ltd.Any good bad on these? The developer TM only gets good write ups and the apartment complex is almost complete.What could possibly go wrong………………….. 🙄

  • #62337
    Profile photo of Anonymous
    Anonymous
    Participant

    Brian
    Obviously not every development that “Awful Estates” market, does’nt get built, BUT please be aware that once they’ve had your money, they will not be very likey to help or even speak to you again.
    I bought through them a few years back and they where a nightmare , never ever returned our calls and we where pretty much left on our own to deal with the lawyer, developer and completion. Luckily we did get what we paid for, so it can sometimes go OK.
    Please listen to EVERYONE here if you go ahead and DO NOT USE “Awful Estates” lawyers, they DO NOT CARE ABOUT ANYONE other than “Awful Estates”.
    Good luck.

  • #62340
    Profile photo of Anonymous
    Anonymous
    Participant

    Brian, if I had the time, I could quote you verbatim, the lines the lawyers come out with. We even have the emails to confirm what we had discussed in their office. We too were told “You are our client..we are working for you not the agent or developer…we have only your interest at heart” This was from a BRITISH employee of the Spanish lawyers!

    These lawyers that “Awful Estates”recommended still have 7,000 euros that we paid to them, in advance, as this was “company policy” to take us TO COMPLETION. They signed a ? contract and when it was clear that there would be no apartment 15 months later, they, thank goodness, got a bank guarantee in place( apt due to complete July 2005, BG dated Oct 2006 !!!)….even though they said this would be in place when our contracts were exchanged. In fact the bank gave no guarantees in Oct 2003 for this development because they knew that the building licence was not in place!! So why did the lawyers sign our contract? 😯 Like you, we trusted these people. We asked endless questions. The agents, lawyers and developers work with each other. That is how they get so much business. The lawyers question NOTHING. Unless “Awful Estates” have moved onto new lawyers, there are many people who could relate a similar experience of poor service from these law firms. These ex lawyers that we used, have MANY complaints against them lodged with the Collegio de Abogados. All I can say is, don’t say you were not warned.

    I sincerely hope it all works out for you. As Flynn says ,not all contracts go wrong!

  • #62341
    Profile photo of Anonymous
    Anonymous
    Participant

    @BRIAN wrote:

    What could possibly go wrong………………….. 🙄

    Forgot to say…..I hope you don’t live to regret those immortal words!! 🙂

  • #62349
    Profile photo of Anonymous
    Anonymous
    Participant

    Hi Brian

    if you want the contact details of some independent lawyers (one of which specialises in litigation against other lawyers who have badly advised clients) then drop me a line. One of them is in valencia and is willing to travel to sort things out. THe others are more local. However they all have one thing in common, they protect their clients interests not those of the estate agents or developers.

    Other than that I would advise caution when proceeding, so many people have been caught out and whilst it may be your case goes ahead smoothly – why risk it. Get a decent lawyer who will bat for you and make sure YOUR interests are protected. Believe me it will cost you a lot less in the long run

    Best wishes

    Vince

  • #62355
    Profile photo of Paul
    Paul
    Participant

    Brian, another thing to remember is that if buying off-plan through “Awful Estates”and some of the other Large Agents, they add their huge commission to the purchase price which is often 10-15% on average, sometimes has been known to be as high as 30%. The buyer (you) end up paying this, and, also get 2.5% as well out of the sale so they tell me.

    This means that for example on a property which should be worth £200K, you could end up paying £230-240K, then add your 11% completion costs and you have paid maybe £265K which you’ll find hard to recoup (in this market) if you want to, and would mean the property would have to be advertised for nearly £300K once the agent adds his next commission for re-selling, or they will tell you the market is bad and you should sell for less or what you have paid. The real winners will be the Large agents like “Awful Estates”who will make a huge commission both ends.

    Then of course, do not trust any of their recommended lawyers despite the fact that they say they are working for you, (they are not).

    Take the experienced good advice from those that have already posted here.

  • #62357
    Profile photo of Anonymous
    Anonymous
    Participant

    hi paul,

    not sure thats correct there. with resales yes, but off plan the commission is charged direct to the developer, and that is why you will always pay the same price off plan whether you buy direct or through an agent, only difference is the developer will not do any aftersales etc which an agent will.

  • #62388
    Profile photo of Anonymous
    Anonymous
    Participant

    Bravo Scotland are near me here and they are prepared to refund 3000e if I buy “a better property” of them.Frying pan / fire syndrome. I like the one I’ve seen.Does anybody have a good word about this agent? Are all the problems from months ago or very recently? The site is only 10 weeks from scheduled completion. Has anyone bought a property from TM TORREBLANCA and if so ,how did it go? I still have a little while to decide and have contacted everyone we met that was remotely connected with the sale and nothing bad has materialised yet. Surely someone has had a happy experience.Your thoughts please 😕

  • #62393
    Profile photo of katy
    katy
    Spectator

    Brian, can I ask why you are so keen to buy off-plan? There are lots of properties for sale in that area, you could go in with a lower offer and get a bargain and be settled in a month. The new developments always sound better because they have the advantage of glossy brochures that never live up to the reality. Then you have all the hassle of getting the utilities in and the snagging. Also I wouldn’t give the time of day to any of these hard sell agents offering inspection trips. Go to the area you want to buy and have alook round at the local agents, get an independent lawyer, sure there must be one listed on this site and its easy-peasy. Remember, right now its a BUYERS MARKET: Good luck anyway 🙂

  • #62394
    Profile photo of Anonymous
    Anonymous
    Participant
    BRIAN wrote:
    Does anybody have a good word about this agent? quote]

    In a word…. NO!! You’ve heard the saying “A leopard never changes it’s spots” It applies to “Awful Estates”.

  • #62395
    Profile photo of Anonymous
    Anonymous
    Participant

    Brian, I knew the name rang a bell! If you click on “search” at the top of the page. Type in TM Torreblanca* in the “relevant word” section and a post will come up entitled * written by “Pampas”. This is why you should be very careful! Read the full page. You can then send Pampas a private message and ask what the outcome was. Let us know! 😉

  • #62426
    Profile photo of Paul
    Paul
    Participant

    Thanks spain for the info, however in the case of “Awful Estates” allegedly they have been known to buy up whole blocks of new-build (or just remarket them with the price hike) and then add on up to 35% and immediately re-sell them to so called ‘investors’ as hot investments. This also came from the girl who exposed them through the S. Times.

    In effect people are paying way over the odds for their ‘exclusive’ off-plans and will hardly get their money back if they want to re-sell.

  • #62427
    Profile photo of Anonymous
    Anonymous
    Participant

    Hi Paul,

    had not heard that one, but I bet this could be checked simply by seeing who the vendor is on the title deed no?

    Im just guessing there, however in the current market I doubt any real estates, even the big ones could afford to buy out a whole block and sell on, the market is way too slow for those types of tactics.

    regards
    spain

  • #62430
    Profile photo of Anonymous
    Anonymous
    Participant

    Hi Brian and all others.

    Firstly, you should know that was bankrolled by AE chairman to set up on the Costa Blanca and regularly attends their exhibitions. As previously stated, always go for independent legal advice. you dont always need a lawyer, particularly on new builds and a gestor will suffice for a greatly reduced fee as opposed to lawyers.
    In fairness I must state that with off plan properties, unless you are buying several at a time, all the agents have an agreed commision rate with developers. Effectively this means that if you go direct to a developer, you will pay the same amount for a unit as you would via any agent and this is a fact. The agents are given the money for bringing clientele.
    Now, of course, certain Agents have certain agreements with certain developers and they will always try to push, push, push you into buying from that particular developer. This is where a buyer really needs to step aside from the situation and read between the lines of a sales pitch.
    there is satisfaction in finding the right property for a buyer with some sales people, but the bottom line is money, make no mistake.
    I had heard a while back that Torremar never had bank guarantees but that could be hearsay and its worth double checking.
    At the end of the day, the Agents in general serve a purpose and from what I can gather, the commisions are not what they used to be. Competition is really tough for clients now and always remember ITS A BUYERS MARKET.
    Now, if you go for a resale property, the bigger the company, the bigger their overheads, the more commision you will pay. OE are something like 8.7% standard. Always fight this! And look around. Often other smaller Agents have the same property at 4-5%.
    The main thing with AE as is often expressed, their After Sales Service is essentially worthless although some do get lucky and have a fair run. Not good enough if you are spending 150K upwards in my book.
    By the way. If you have paid your deposit by credit card and want to pull out, then speak to your CC provider. It has been known to recoup the losses up to 5 weeks later so all may not be lost. Try it!
    Good luck, and if you have any questions, I will try to help

  • #62446
    Profile photo of Paul
    Paul
    Participant

    Brian, you could be right at present, it is doubtful that “Awful Estates” etc could buy up whole blocks now and re-sell at mark-ups, however they did do this a while back, but they have been known to ‘reserve’ whole blocks to market as their ‘exclusives’ and then stick a massive mark-up on them.

    Personally I think it is insiduous that well known UK agents like are now effectively doing “Awful Estates” marketing here for them bearing in mind the history of that Company and the new FOPDAC initiative mentioned on another post about ‘agents must clean up’.

  • #62470
    Profile photo of Anonymous
    Anonymous
    Participant

    Hi folks,
    What a mess for something that appears so simple.Does anyone have a plastic padling pool and an old sunbed for sale.Subject to surveyer reports and LFO {last flat overseas]
    Reference Katy’s question about off plan. We feel that as its only 10 weeks to estimated completion [and the fact that we saw evidence of a few of the properties already being used] that we aren’t really buying a hole in the ground.The resales we visited were small and you had to cross the road to get to pool.You can see our apartment at TM TORREBLANCA ref. LAGUNA GOLF. Most resales were 65m here we get 93m for not much price difference.A ground floor,patio,garden,private entrance,400m pool with no road to cross,just grass,our grass.There’s tennis court,5 a side court,fountain.lagoon.Surrounding area is already built so no surprises there.Yes we are living the dream and trust these developer bar stewards to do their bit.The site is taking shape,our garden is being planted as we speak.I have a couple of friends who are visiting the site next week for us to see how it’s going.TM don’t know they are coming.I am just going to Your move to inform them that I will hold them responsible for any avoidable problems as a thank you for recommending this agent now that they appear to have disowned them. Good fun in it. 😉

  • #62494
    Profile photo of angie
    angie
    Spectator

    Wish you luck Brian, and I would definitely hold responsible for introducing them if it all goes sour. However from 2 other posts you can see that they are dropping hem in favour of for all their overseas sales other than Bulgaria, so maybe a step in the right direction.

    I really think some UK agents are just not doing their homework on the rogue agents in Spain that are keen to link up with them. All the bad Press on “Awful Estates”was available to them before they signed them up.

  • #62542
    Profile photo of Anonymous
    Anonymous
    Participant

    You guys never give up do you, Paul, you refrain from ever mentioning the tidy little sum that you made when you sold your cabopino units through OE that you bought thru them and resold, I get the impression that you are far to greedy. That is just sour grapes. However I do feel sorry for the guys who have bought offplan and have not been able to complete. Im certain that no one was ever 100% guaranteed that they would be able to sell on their unit before completion, this is more of a claim (see other entries on Forum). No one can forecast how the market would have been now or how it will be in the future. 😡 💡

  • #62546
    Profile photo of Anonymous
    Anonymous
    Participant

    I was certainly promised that they, Atrocious Devious Homes, would sell my off plan before completion for me. They were on the phone every day with friendly chit chat, being chummy and fast becoming your “best friend” , telling you this is the best investment ever, no problem for us to resell for you before completion etc etc . Very clever and well rehearsed.Yes, I fell for it and yes I was probably stupid. The fact is that they lied and misled me, and others, they never had any intention of helping to sell..No more phone calls, just from me trying to contact them. Suprisingly no return calls. I am lucky that I was not talked into buying several units and I am fortunate that I don´t have to remorgage my home or try to borrow money from friends and family or sell my home like some others. I think it is absolutely disgraceful, to put it politely, that this seems to be acceptable behaviour. They are however shooting themselves in the foot, time will tell!

  • #62604
    Profile photo of Paul
    Paul
    Participant

    😆

    Concerned, why don’t you have the bottle to show your real i.d., you always ‘rise to the bait’ when anyone tells of their experiences at the hands of Awful Estates? You’ve posted here on other sites in various guises previously. Don’t you realise that people are fed up with them and other ‘large’ agents.

    You talk absolute nonsense, it’s the likes of “Awful Estates” etc who are the greedy ones with their ‘huge’ commissions/mark-ups, claims as to selling-on easily, capital growth, after sales service, lawyers that will look after you etc etc (codswallop). Why is it “Awful Estates” who have been mentioned so often in the Press? I notice “Awful Estates” have not legally challenged these reports (or won), nor do the S. Times want their advertising.

    Now it will be good news if have dropped “Awful Estates”, but lets hope they don’t link up with any other rogue agents!

  • #62634
    Profile photo of Fuengi (Andrew)
    Fuengi (Andrew)
    Participant

    Could we please stop refering to these agencies as “large agencies”. I think ADH has 4 offices, viva has 10 i think, etc…
    So they’re not particularly large! I mean Don Piso has several hundred offices as an example.
    Also, notice how it appears all of these agencies are foreign owned?
    The lesson is, at least on CDS, don’t trust the english owner agencies 😛

  • #62640
    Profile photo of Anonymous
    Anonymous
    Participant

    I think with “large” we think about those who shouts the loudest and has a lot of big billboards everywhere that spoils the country side. Nothing large about them really, apart from being, shall we say, a bit large on promises that they don´t keep! I would go with Fuengi, don´t trust them!

  • #62642
    Profile photo of Fuengi (Andrew)
    Fuengi (Andrew)
    Participant

    fair enough laggens.

  • #62645
    Profile photo of angie
    angie
    Spectator

    😛

    How about LARGE in the sense of PORKIE PIES and the BIGGEST rogue agents on the Coast?

    But smalllllllllll regarding customer care, unfulfilled promises, advice, attitude etcetc!

    angie

  • #62660
    Profile photo of Anonymous
    Anonymous
    Participant

    😀

    But i see nothing has changed, everyone is still just slagging . Oh well, i guess it will be in the next few months

  • #62664
    Profile photo of Fuengi (Andrew)
    Fuengi (Andrew)
    Participant

    Joe if you want i’ll say how wonderfull the agency I used were and how they found the right property at the right price for me, even though they were an IN agency.

    I guess “Awful Estates” made the mistake of annyoing clients who like to use forums.
    Got to love word of mouth

  • #62712
    Profile photo of Anonymous
    Anonymous
    Participant

    Just a thought – Has anyone thought about creating a website naming and shaming bad organisations by contributing articles of real life experiences? Sort of like a Rotten Tomatoes, com but related to property buying/selling? 😀 I can imagine a sort of ezine site like that could become extremely popular. I’m up for it !

  • #62713
    Profile photo of Anonymous
    Anonymous
    Participant

    Look at the http://www.devwatch.com site. Their mission is to drawn attention to the very things you talk about – and try to protect buyers from unscrupulous developersagents!!

  • #62741
    Profile photo of Paul
    Paul
    Participant

    I take it then that Joe also works for Awful as does Concerned (aka Blaggers)?

    O.E. have brought this about by letting so many people down with little or no regard for them!

  • #62746
    Profile photo of Anonymous
    Anonymous
    Participant

    O.E. have brought this about by letting so many people down with little or no regard for them!

    I have to agree with Paul here, I bought thro them and 2 years later still trying to get simple snagging problems fixed, its same story with aftersales, nada nada nada. They are supposedly selling my house, but after nearly two years and (to my knowledge) 3 thats right THREE visits its still unsold.

    On the other hand two smaller agents given the keys at Xmas have managed over 15 visits and have made a number of suggestions on how to make the property more appealing.

    I bought my new house from a small independant spanish agent and paid 2% commission – after 18 months he still speaks to me in the street and offers advice on building regulations, painters etc.

    Thats what SHOULD happen!! you leave with a good feeling about buying not the feeling that you have been shafted so the salesman can meet his commission target.

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